Our Policies

as of January 1, 2025


Refunds

  • All refunds require a written request.

  • All refunds are subject to a 15% administration fee.

  • No refunds or credits are granted for: absences, inclement weather, withdrawals, dismissals or merchandise.


Camp Withdrawals:

  • Deposits are non-refundable and non-transferable.

  • Refund or credit of 100% if canceled 3 weeks before start date, minus 15% admin fee.

  • Refund or credit of 50% if canceled less than 3 weeks before start, minus 15% admin fee.

  • No refunds or credits for cancellation after the start of camp.

Parking & Tips for Parents

Limited parking is available on-site. We encourage parents and/or guardians to follow the guidelines below to ensure a smooth and safe drop-off experience for everyone!

 
 

General Parking:

  • Parking is on a first-come, first-served basis. Please be patient and courteous to other drivers.

  • Do not park in restricted areas, including fire lanes, handicapped zones, or double-parked. Violators may be towed at their own expense.

  • Turn off your engine and lock your car when you leave your vehicle. POM Squad is not liable for any lost, stolen, or damaged property.

 

Drop-off & Pick-up:

  • Double parking is strictly prohibited. It creates a safety hazard and blocks other parents from accessing parking spaces.

  • Do not leave your car unattended in the parking lot. Once you have dropped off your child, please move your car to a designated parking space or leave the area.

  • Use the neighoring streets when available. Parking is available on streets throughout the neighborhood adjacent to the studio. If you plan to wait in the lobby, we suggest utilizing these spaces.

  • Be mindful of pedestrians and young children in the parking lot. Please drive slowly.

Additional Tips:

  • Plan to arrive early, especially during peak hours. This allows extra time to find parking and avoid last-minute rushing.

  • Carpool with other parents if possible. This reduces the number of cars needing parking spaces.

  • Talk to your child about the parking situation. Encourage them to be patient and understanding.

We appreciate your cooperation in helping to maintain a safe and efficient parking environment for everyone at P.O.M. Squad.

 

If you have any questions or concerns regarding our policies, please do not hesitate to contact the studio at info@thepomsquad.org.

Now that we’ve covered the nitty-gritty, let’s DANCE! 💕